Retention intelligence for B2B SaaS

See churn coming.
Make the next move.

Turn product usage, billing signals, and stakeholder activity into timely retention plays. RetainIQ helps your customer success team act before the cancellation notice.

Built for seat-based and usage-based subscription teams.

RetainIQ hero
Signal → Context → ActionThe retention loop

Our promise to your team

Trends over noisy alerts

Context before outreach

No promises to save every account

From silent decay to clear direction

Less dashboard watching.
More accounts worth saving.

A login count tells only part of the story. Bring the signals together to understand what changed, who needs attention, and what to do next.

Designed around your data stack

Product analytics, subscription billing, and CRM context. Integration scope and data requirements can be confirmed during onboarding.

01

Catch the quiet decline.

Compare core workflow activity against each account’s own baseline. Sustained drops in usage matter more than a missed login or a week away.

SIGNAL → Usage velocity + renewal context

02

Know when your champion drifts.

Surface inactive primary users and bounced champion emails. Give your team a reason to reconnect with another stakeholder before the relationship goes cold.

CONTEXT → Champion activity + account history

03

Turn risk into a next step.

Route a timely CSM follow-up, targeted feature tour, or re-engagement play. Separate recoverable risks from structural churn so attention goes where it can help.

ACTION → Relevant outreach + clear ownership

Plans & pricing

Invest in the accounts you already won.

Explore the available plans below. Choose the fit for your team and review the details before you subscribe.

Free

For individuals getting started

$0/month

  • 1 workspace
  • Up to 3 team members
  • Basic analytics
  • Community support
Get Started

Your next renewal starts today

Don’t wait for the goodbye.

Give your team an earlier signal and a clearer path to re-engagement. Build your retention workflow with RetainIQ.

Get started